Why is the PocketCCD camera preview unavailable?

Allow PocketCCD camera access in iPhone Settings, close any other app using the camera, then reopen PocketCCD.

How do I restore PocketCCD Full?

Open Camera Setup, choose PocketCCD, then Restore Purchases using the same Apple Account that made the purchase.

Where are Pocket Rolls stored?

Pocket Rolls are stored locally on the iPhone. Use Pocket Roll backup to export a .pocketccdbackup file to Files or iCloud Drive.

PocketCCD Support

Quick fixes

The camera preview is unavailable

Open iPhone Settings → Privacy & Security → Camera and allow PocketCCD. Then fully close and reopen the app. If another app is using the camera, close it first.

A photo did not save

Open Settings → Privacy & Security → Photos → PocketCCD and allow Add Photos Only. Return to the result screen and tap Save to Photos again. PocketCCD never reports success before the system confirms the save.

Flash or a lens option is missing

Available flash and lens controls depend on the active iPhone camera. The front camera and some physical lenses do not support hardware flash or manual values. PocketCCD safely clamps settings to the selected camera.

Instagram Story does not open

Make sure Instagram is installed and current. You can always use Share to open the standard iOS share sheet instead; the captured result remains available if you cancel.

Permissions

Camera

Required to photograph and preview a scene.

Photos

PocketCCD asks for add-only access when saving. It does not need full-library access to save finished photos and exports.

Microphone

Requested only when recording sound for a two-second Pocket Moment.

Location

Optional. If Location tag is enabled, approximate current location can be written into the new photo’s metadata. Turn it off at any time in PocketCCD or iPhone Settings.

Local network

Used only when you choose Paired Capture with a nearby PocketCCD device.

Purchases

A7 and A8 are free. PocketCCD Full is a one-time, non-consumable purchase that unlocks C1 and N2. There is no subscription.

To restore: open Camera Setup → PocketCCD → Restore Purchases. Use the same Apple Account that made the original purchase. Apple manages payment records; PocketCCD does not receive your card or billing details.

Pocket Rolls & backup

Rolls live locally on your device. Use the backup action in Pocket Roll to export a .pocketccdbackup file to Files or iCloud Drive. Restore merges new photos and archives without replacing existing rolls.

Deleting the app may remove local rolls that were not exported. Photo Library saves are separate and remain in Photos.

Still need help?

Email us with your iPhone model, iOS version, what you expected and what happened. Please do not attach private photos unless they are necessary to diagnose the issue and you are comfortable sharing them.

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